Role Advice Process - RAP

ET Group's Role Advice Process (RAP) is designed for any team member to explore new possibilities or changes in their role. It's initiated by the RAP Participant, who is at the center of the process. If a team member thinks someone would benefit from a RAP, they can suggest it, but it's up to the potential RAP Participant to decide whether they want to engage in the process.

During the RAP, the Participant evaluates their current roles and responsibilities, and identifies areas where they can improve their contributions and engagement. They define a new set of accountabilities that align with their strengths and interests, but they can't just drop everything they don't enjoy. They need to work with the appropriate Lead Link(s) to transfer those responsibilities to someone else in the team.

The RAP can be a challenging process, both emotionally and mentally. However, it's an opportunity to push yourself out of your comfort zone. It's like having a personal trainer, where the goal is to create discomfort, but also to keep you safe from injury.

Here are the steps to follow:

Step 1: Self Reflect

Before starting this process, invest time in documenting some self-reflections that can be shared with your peers. Some questions to help guide the reflection process include:

  • Why am I doing this advice process? What led to this?

  • What are my strengths, talents, and interests? Where are they best put to use?

  • What contribution am I currently making to the team? What's working well? What could be better?

  • Could I increase my impact by shifting or changing my role? (In what ways, specifically)

  • What could be gained? What could be lost?

  • Who would assume current duties I'd like to hand off?

  • How do I feel about this potential change? What am I worried about? Excited about?

  • What are the pros and cons?

Step 2: Embark

Once you're ready to begin, you need to select colleagues to provide you with advice and share feedback. Anyone who engages in the process as an advice giver is called an Advisor. When selecting your Advisors, look for diversity, including individuals who may provide you with advice that you'd prefer not to hear. Plan to seek advice from five to seven team members, including the Lead Link(s) of your circle(s). Ownership of the process is with you as the RAP Participant, and the deadline date needs to be clear to all.

Step 3: Announce It

Next, you declare to the team that you are starting a RAP. The kick-off message should include the names of your Advisors, an open invitation for any team member to become an Advisor, and the date you plan to wrap up the process and share the results. At this point, you should also select an ETG Way Coach who will be present throughout to provide you with support.

Step 4: Seek Advice

Invite your Advisors to share advice via the Teams channel or, if you or they prefer, directly with you. You can ask the Advisors to reflect on the same questions you answered in step one.

Step 5: Decision

Taking all information into consideration, you decide if you'd like to craft a proposal to take to the appropriate Lead Link(s) and eventually to Governance. This could include changing roles, altering current roles, or even leaving the organization. Making no changes is also a valid decision. When ready, take your proposal to the appropriate Lead Links for discussion.

The creation of any new role needs to go through a circle's governance process, and the Lead Link of the circle then becomes responsible for inviting or de-inviting people to energize that role. Advisors in the RAP share their thoughts with the appropriate Lead Link(s) but are not decision makers other than as part of regular Governance processes. Once the decision is made, share it with the organization.

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