ETG Way Handbook

Say Goodbye to Hierarchy

The concept of a flat organization, with no managers, sounds like chaos, it’s not. We have replaced much of what managers traditionally do, like make decisions and resolve interpersonal tensions, with agreements. Decisions are made by those closest to issues. We provide tools and access to information, to help make better and informed decisions.
Eliminating managers doesn't mean no leaders, we call our formal leaders “Lead Links”. They set priorities, allocate resources and ensure that our teams have what they need to succeed.